Associado de Atendimento a Grandes Empresas

**This is a hybrid role with opportunity to work at the Troy or Southfield offices** Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals. Job Overview: This role offers unique exposure to financial advisors, advisor operations, and wealth management practices, making it an excellent entry for professionals interested in advancing within the financial services industry. As a Large Enterprise Service Associate , you'll serve as a trusted partner to financial advisors and their teams, helping them navigate processes, leverage technology, and deliver outstanding client experience. This highly visible role offers the opportunity to build strong relationships, solve meaningful challenges, and contribute directly to advisor success within one of the industry's leading financial services organizations. You'll become a go-to resource, collaborating across multiple departments and gaining valuable exposure to advisor operations, account management, and financial services best practices. Responsibilities: • Assist in onboarding and training of new advisors & their staff on LPL systems and processes. • General problem resolution, providing assistance or instruction with navigating systems & performing various types of requests. Follow up with sending corresponding How to Guide. • Educate advisors and staff on account services, capabilities, and new technology. • Identify opportunities to improve processes and enhance the advisor experience. • Actively contribute to the development of the Advisors CSA/team by sharing best practices and contributing to the development of the team. • Assist with Advisor escalations that are operational in nature – new accounts, cash management, transfers, and account maintenance (e.g., periodic distributions, debits), working closely with the Service Pods and Operations Manager for resolution. • Conduct proactive outreach to advisors and teams on time sensitive activities (e.g., trade notifications) • Assume ownership of inquiries and requests; communicate with internal departments to ensure clients’ expectations for timely service delivery are met. • Work in a fast-paced, team-oriented environment where your ideas and contributions are valued. What are we looking for? We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness , act with integrity , and are driven to help our clients succeed . We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work. You are: • Customer-focused and passionate about delivering outstanding service. • A strong communicator who can simplify complex information. • Organized, resourceful, and adaptable in a dynamic environment. • Motivated to take ownership and drive results. • Collaborative and committed to continuous improvement. Requirements: • 2+ years' experience in a customer focused role, with excellent verbal, and written communication skills and the ability to explain complex information clearly and simply. • 2+ years' experience using Microsoft Word, Excel, PowerPoint and CRM applications. Core Competencies : • Organized with strong attention to detail and problem-solving abilities. • Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partners. • Strong analytical skills and ability to research information. • Demonstrates drive, initiative, and motivation. • Able to utilize internal resources, training & self-service options that are available. Preferences : • Bachelor’s degree; preferably in Business, Accounting or Finance • Experience working with Financial Advisors, Branch and Home Office support teams • 2-3 years brokerage/financial services industry #LI-Onsite #LPL-H1   Pay Range: $23.52-$39.17/hour   Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!   Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit [link no portal] At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. For further information about LPL, please visit [link no portal] . Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from an  @lplfinancial.com  email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at [telefone no portal]. EAC 5.19.26