Gerente de Análise de Dados

The BTI Analytics team is   a   part of Insights and Products Analytics team within the Business and Technology Insights (BTI) Business Unit and performs analysis related to all aspects of Gartner’s Insights business   and shares actionable recommendations and insights .   We perform   client value   and   retention analytics   ( Content, Client interactions ,   and BTI role in Conferences and Events ) ,   associate performance analytics, budget and financial analytics,   and   client demand sensing, improving the performance of our experts and BTI .   Our te am   power s   fact-based decision making by providing client centric data, insights, and analytic tools to continuously improve our   busines   – operationally and strategically.   We are looking for a  Manager   who is a proven analytical problem solve r, has   strong   technical understanding of data   /   data systems and  is an  exceptional coach to be part of our growing team. This individual   will have 2 to 3 members reporting to them   and should be comfortable rolling up their sleeves to “get the job done”  and  leading strategic initiatives.   This role will primarily focus on  the   ownership of end-to-end deliverables on  some key interactions and events analytics and projects   e.g. ,   reducing friction in the end-to-end inquiry process,   measuring the quality of interactions ,   dashboard   and analytics strategy,   and   monthly   analytics and insights . Initiatives   and   projects involve data definition, data pull, technical understanding of Gartner   data,   analyze   for   insights,   build   recommendations,   visualize   data,   scale   through automate d   visualizations and reporting.   Some objectives include: • Design, implement, and refine analytics solutions to measure and improve interactions performance (e.g., service levels such as cycle time, due date achievement, fulfillment rate etc.)   and   identify   key trends and opportunities in a scalable way   to   share recommendations and insights to   improve overall business   • Design , develop, and / or improve   comprehensive end-to-end dashboards   and   monthly and quarterly   insights packs   that effectively communicate the performance of interactions and events assets, including root cause analyses, identification of emerging trends, and highlighting areas of success and opportunity   • Enable a destination postcard for managers to access insights, proven best  practices  and associated data for coaching their teams   • Identify   factors causing friction in the inquiry process   and analyze levers to reduce friction such as improving analyst availability, reducing   reschedules, and reducing time lost in clarifying coverage on topics   • Establish architecture and measurement of   webinars performance,   showcasing   KPIs and   identifying   bright spots   • Enhance interaction s and events   insights   by improving scorecards, operational reviews, and dashboards, as well as automating ad-hoc reporting requests from BTI and   other Gartner teams   This is an exciting opportunity to be hands-on in our efforts to fuel Gartner’s revenue growth and retention through Gartner’s world-class, must-have content and extraordinary and   timely   client interactions.      What   you’ll   do:      • Build   expertise to be the center of excellence   on Gartner research assets data, with deep knowledge of the data across source systems, the data warehouse, and dashboards / reports so analysis is unassailable, and other Gartner teams rely on the data we provide and guidance on how to use it.    • Partner   with stakeholders (e.g., IT,   Interactions Operations ,   Content Analytics ,   Data Engineering, Data Science,   and Global Product Management) to understand business needs and capabilities and collaboratively prioritize efforts against areas of   highest   impact. Ensure seamless communication and change management across relevant stakeholder orgs    • Coach   your team to be world-class analytical experts, who can think critically and take an ambiguous business problem, break it into solvable workstreams, analyze using right quantitative models to discover meaningful patterns, insights, and information that can inform decision-making, visualize the outcomes and build into automated dashboards/reports.    • Develop  and continuously improve analytical methodologies for BTI (and other   BUs) .   Organize and structure large data sets to extract actionable insights, supporting data-driven decision-making and recommendations   • Continuous Improvement : Lead efforts to automate existing dashboards, reports, and analyses wherever possible to improve scalability and efficiency. Execute project approaches using iterative development, delivering functionality in incremental, value-driven phases. Proactively   identify , recommend, and implement process improvements to enhance efficiency, accuracy, and business value.    • Effective Communication:   Develop clear, compelling outputs that communicate root causes and tell a coherent story to address and solve business challenges.   • Collaboration and Knowledge Sharing:   Promote seamless collaboration within the team and   facilitate   knowledge sharing to drive collective success.       What you will need:     • Experience : 8+ years of progressive business experience involving advanced business analytics, complex problem solving, and business strategy   • Education:   Bachelor’s Degree   required   with a   Master’s Degree   preferred . Degree with a concentration in statistics, data science, mathematics, engineering, computer science, or operations research preferred.    • Exceptional problem solving:   Proven   track record   of solving complex problems, Critical thinking, Analytical reasoning, Innovation, and using data to influence senior level stakeholders. Demonstrated thought leadership with high business impact throughout career.    • Strong technical understanding of data   and skills to analyze as well as visualize it    • Statistical analysis incl   identify   patterns and trends in the data, avoid   bias   and apply the right models/methodologies/calculations    • Programming languages e.g. ,   SQL , Python, R   • Data visualization tools e.g. ,   Power BI     • Attention to   detail   e.g. ,   data hygiene, quality checks,   documentation   etc.    • Ability to   leverage   AI tools   (e.g., CoPilot, Claude, ChatGPT, Gemini) preferred   • Rigorous prioritization and working in fast-paced environments : Track record of success in environments with competing and continuously evolving priorities   • Leadership:   Ability to lead and coach teams; engaging teams and key stakeholders across business functions and at all levels of the organization   • Collaboration and Stakeholder management:   Strong collaboration and influencing skills in a highly matrixed environment. Influencing stakeholders and team members based on a command of the facts, analysis, and implications    • Communication:   Outstanding verbal and written communication – structured,   engaging   and compelling   #LI-NG2 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 98,000 USD - 133,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [telefone no portal] or by sending an email to  [contato no portal] . Job Requisition ID:111553 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked b